1111 login Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how 1111 login collects, stores, and protects your information.
This privacy policy was last updated in June 2025. Continuing to use the site means you agree to this policy.
Introduction and Scope
1111 login ("we", "us", "platform") has established this privacy policy so that you clearly understand how we handle your personal information. This policy applies to our website, mobile application, and all related services.
Together with our Terms and Conditions, this privacy policy forms a complete legal framework that specifically governs the use of your information and your rights. By using our platform, you consent to the collection and use of information under this policy.
1111 login provides services only to individuals aged 21 or older. We do not knowingly collect information from minors. If we are informed that information from a minor has been collected, we will delete it immediately.
What Information We Collect
2.1 Information You Provide Directly
We collect information you provide when registering an account, completing verification, or contacting us for support:
- Full name and date of birth
- Valid email address and mobile number
- Government-issued identification details for identity verification (such as your National ID number)
- Payment information required for financial transactions — such as bKash, Nagad, Rocket, or Upay account numbers
- Information exchanged during communication with customer support
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Date, time, and session details of site visits
- Information collected through cookies and similar tracking technologies
- Gameplay history, betting activity, and transaction records
2.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may validate your information through trusted third-party verification service providers. Such information is used solely for security and safety purposes.
Purpose of Information Use
1111 login uses collected information only for the following specific purposes:
3.1 Account Management and Identity Verification
We use your registration information to create and manage your account, verify logins, and confirm your identity. Sending one-time passwords (OTP) for secure login is part of this process.
3.2 Processing Financial Transactions
Relevant payment information is used to complete all financial activities including deposits and withdrawals. This information is essential for securely processing transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
3.3 Providing Customer Support
Your contact information and transaction history are used to resolve your issues and answer account-related questions via live chat or email.
3.4 Fraud Prevention and Security
We review collected information to detect and prevent unauthorized access, account hacking, or any other fraudulent activity. Ensuring the overall security of the platform is our priority.
3.5 Service Improvement and Personalization
By analyzing your usage patterns, we improve the platform experience and present content and offers based on your preferences. This analysis is conducted entirely for internal purposes.
3.6 Responsible Gaming Program
Monitoring playing habits is an important part of our responsible gaming program. If unusual activity is noticed in a player's behavior, we may offer assistance.
Information Sharing and Disclosure
1111 login never sells your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers for payment processing, identity verification, and technical infrastructure management. These partners are permitted only the minimum information necessary to provide the designated service and may not use this information for any other purpose.
4.2 Legal Obligations
We may be required to disclose certain information to authorities to comply with court orders, government directives, or applicable laws in Bangladesh. Such disclosures are always limited to the legal framework.
4.3 Fraud Investigations
In the case of active fraud or criminal activity investigations, necessary information may be shared with relevant authorities. This is done in the interest of the safety of all users.
4.4 Corporate Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. We will notify you in advance if such a change occurs.
Cookies and Tracking Technologies
1111 login uses cookies and similar tracking technologies to operate and improve the platform.
5.1 Essential Cookies
These cookies are essential for the basic operation of the platform — such as maintaining login sessions, verifying security, and saving your language and display preferences. These cookies cannot be disabled.
5.2 Analytical Cookies
We use analytical cookies to understand how users are using the platform. This information helps improve the platform's performance and user experience.
5.3 Cookie Controls
You have the option to disable non-essential cookies by changing your browser settings. However, please note that disabling all cookies may limit some platform functionality.
Information Protection and Security Measures
To protect your personal information, 1111 login uses industry-standard security technologies:
- SSL Encryption: All communication with the platform is encrypted using SSL technology, so that third parties cannot intercept your information.
- Secure Data Storage: Collected information is stored on protected servers and multiple layers of security are maintained to prevent unauthorized access.
- Access Controls: Only authorized staff may access your information for specific required purposes.
- Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in our systems.
- Two-Factor Authentication: OTP-based two-factor authentication is in place to protect your account.
However, no system on the internet is completely impenetrable. If you believe unauthorized activity has occurred on your account, please contact our support team immediately.
Data Retention Period
We retain your personal information only for as long as necessary or legally required. As a general policy:
- All account information is retained while the account is active.
- Financial records and transaction history are retained for a defined period after account closure, as required by applicable law.
- Once the required period has ended, information is securely deleted or anonymized.
- In the case of active investigations, relevant information may be retained until the investigation is complete.
Your Rights and Choices
While associated with 1111 login, you have certain specific rights over your own information:
8.1 Right to Access Information
You may request a copy of the information we hold about you at any time.
8.2 Right to Correct Information
If any information in your account is incorrect, you may contact our support team to have it corrected.
8.3 Right to Close Account
You may request to close your account at any time. After closure, information necessary to meet financial and legal obligations will be retained for the required period.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages, you may contact our support team at any time to stop marketing communications. However, necessary service-related messages (such as transaction confirmations) will continue to be sent.
8.5 Right to Submit a Complaint
If you have any concerns about the use of your information, you may visit our FAQ section for answers to common questions or contact our support team directly.
Protection of Minors
1111 login provides services only to individuals aged 21 or older. We do not knowingly collect information from any minor, and minors are not permitted to open an account.
An age verification process is followed during account registration. If we are informed that a minor has opened an account, we will immediately disable and delete that account and the associated information.
If a parent or guardian believes their child has registered on our platform, please contact our support team.
Policy Changes and Updates
1111 login may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A clear notice will be displayed at the top of the website.
- Details of the changes will be sent to your registered email address.
- The "Last Updated" date at the top of this page will change.
Continuing to use the platform after a new policy is published means you agree to the updated policy. You are encouraged to visit this page regularly.
Contact Us
For any questions, requests, or complaints regarding the privacy policy, our support team is available 24 hours a day, 7 days a week in Bengali and English.
Ways to contact us:
- Live Chat: Use the live chat option on the website — the fastest way to get a response.
- Email: [email protected]
To learn more about 1111 login, visit our About Us page.